Delivery And Returns
Standard delivery for EU countries within 3 - 10 working days, except during holiday periods which will be stated on the website. Delivery to non-EU countries may take longer.
Free EU shipping.
Please contact us for a shipping quote for other countries.
For multiple bike purchases please contact us.
Standard returns policy of 30 days.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 30 days.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged.
You will be responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.